Privacy Policy

Lost Boys Collection is a trading name of the incorporated company Lost Boys Limited. Lost Boys Limited is a limited liability company registered in New Zealand (registered number 6275292).

Privacy Statement

This privacy policy sets out how the 'Lost Boys Collection' uses and protects any information that you give the 'Lost Boys Collection' when you use this website. The 'Lost Boys Collection' is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

In this policy, the words "we", "our", "us" and "website" refer to www.lostboyscollection.com. Personal information provided to us will remain confidential and will not be disclosed to any outside organisation without prior consent of the customer unless required by law or if the terms and conditions stated on this page are violated.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting of it and us using it for that specific reason only.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Your Information

We collect information from you when you register on our site, place an order or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 

      • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      • To allow us to better service you in responding to your customer service requests.
      • To quickly process your transactions.
      • To follow up with them after correspondence

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contacting Us

If you have any questions about this policy, please contact us at info@lostboyscollection.com
This document was last updated on January 15th, 2017